FAQS (Frequently Asked Questions)

Clear your doubts here with us:

Our returns and exchanges policy allows you to return or exchange items within 10 days of receiving the jersey. The items must be in their original condition with tags and packaging intact. Please review our detailed return policy on our website for more information.

We accept a variety of payment methods, including credit/debit cards, Cash App, Venmo, Apple Pay, and more. You can find all accepted payment methods during the checkout process on our website.

To place an online order, simply browse our website, select the items you want, add them to your cart, and proceed to the checkout. Follow the step-by-step instructions to complete your purchase.

 The delivery time for your order depends on your location and shipping method selected during checkout. You can find estimated delivery times on the product pages and during the checkout process.

Yes, you can track your order online. After your order is shipped, you will receive a tracking number and a link to the tracking page via email. This allows you to monitor the status of your delivery.

We don’t have a physical store, but if you want to inspect the quality of our jerseys, we can arrange an appointment at our warehouse. Please contact us to schedule a visit.

We do offer discounts for bulk purchases. Please contact our sales team at picantejerseys@gmail.com for inquiries about bulk orders and pricing.

 We offer a wide range of soccer jerseys for various teams. You can browse our selection on our website, and we regularly update our inventory to include the latest team jerseys.

To find the right size, refer to our size chart on the product page. It provides measurements and guidance to help you choose the correct size. If you have further questions, feel free to reach out to our customer support team.

If you’re looking for a jersey that is not listed on our website, you can inquire about it through our Instagram or Facebook pages. We’ll do our best to source the jersey for you.

For customized jerseys, please contact us via email or through our Instagram and Facebook social media channels. We’ll guide you through the customization process, and the production time is typically 2 to 3 weeks.

Personalized jerseys may take a bit longer to process and ship, typically 2 to 3 weeks. The estimated delivery time will be provided during the checkout process. Please allow for additional time for customization.

Yes, you can exchange or return a jersey if it’s the wrong size or not what you expected, following our returns and exchanges policy mentioned in question 1. The process is outlined on our website.

 You can contact us at picantejersey@gmail.com, and our phone number is (432) 661-3521. We’re here to assist you with any questions or concerns you may have.